Barratt Mercia wins national five star rating for second year running
12th April 2011
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A leading Warwickshire employer has won the highest national award for quality housebuilders in Britain.
It is the second year in a row that Barratt Mercia has been confirmed as meriting the maximum five star official rating from the Home Builders Federation (HBF). The news was announced after more than 20,000 new home buyers across the country took part in this year's HBF customer satisfaction survey.
Asked if they were satisfied with the quality of their new home, and whether they would recommend their builder to a friend, more than 90 per cent of Barratt Mercia customers answered yes. A score in excess of 90 per cent gives a housebuilder the rare and prestigious five star status.
"Nobody knows the quality of our homes better than the customers who live in then," said Steve Barton, Sales Manager at Barratt Mercia. "We are therefore ecstatic that they have awarded us the maximum five star rating for the first time in our history."
"This unprecedented achievement is a credit to the Barratt Mercia staff who I know take such pride in every home they build and sell. It is their skill and dedication which has enabled literally thousands of customers to enjoy living in homes of the highest quality over many years."
"We are the only housebuilder to offer a free five-year warranty on fixtures and fittings to give added peace of mind to our customers. This is in addition to the ten-year NHBC warranty on the structure of the building."
The HBF poll, in which buyers responded to a questionnaire around eight weeks after moving in, covered the 12 months until September 2010.
"Not only is the quality of our homes first class, we're also making it much easier for our customers to take their next step on the property ladder, even if they don't have a large deposit," added Steve.
"I would urge anyone who is looking to buy a new home of the highest quality to pick up the phone and ask us more about how we can help them."
Barratt is currently building a selection of homes at its Bluebell development on Queen Elizabeth Road in Camp Hill. These include two-, three- and four-bedroom houses priced from £124,950. For more information, please contact the sales office on 02476 399 520 open daily from 10am to 5pm.
Alternatively, please call the sales hotline on 0844 811 9988 open seven days a week from 8am to 9pm
